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Article: West Midlands Police to improve handling of 999 calls from mobiles.
- Article from:
- M2 Presswire
- Article date:
- December 8, 2005
CopyrightCOPYRIGHT 2005 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-8 December 2005-Northgate Information Solutions: West Midlands Police to improve handling of 999 calls from mobiles(C)1994-2005 M2 COMMUNICATIONS LTD
RDATE:08122005
West Midlands Police has chosen to work with Northgate Information Solutions to improve the handling of emergency calls made from mobile phones.
Control room operators currently receive the address details of callers who dial 999 from a landline. This is then used in the geographical information system (GIS) provided by Northgate. Through an interface with the force's command and control system, also provided by Northgate, resources are then mobilised and directed ...