Article: West Midlands Police select Northgate solution for mobile call handling.(Northgate Information Solutions PLC.)(Brief Article)

TELECOMWORLDWIRE-9 December 2005-West Midlands Police select Northgate solution for mobile call handling(C)1994-2005 M2 COMMUNICATIONS LTD http://www.m2.com

Northgate Information Solutions, a supplier of specialist software and IT services in the UK, has been selected by the West Midlands Police to help improve the handling of emergency calls made from mobile phones.

The address details of callers dialling 999 from a landline are currently given to control room operators - this information is then used in the geographical information system (GIS) provided by Northgate. This connects via an interface with a Northgate-provided command and control system, ...

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