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Article: Screwfix Direct calls on the logic group to upgrade its customer contact centre.
- Article from:
- M2 Presswire
- Article date:
- January 11, 2006
CopyrightCOPYRIGHT 2006 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-11 January 2006-Screwfix Direct: Screwfix Direct calls on the logic group to upgrade its customer contact centre(C)1994-2006 M2 COMMUNICATIONS LTD
RDATE:11012006
Fleet, Hampshire - Screwfix Direct, the UK's largest supplier of trade tools & hardware, and part of the Kingfisher Group, has again chosen the Logic Groupto assist in the upgrade of its contact centre facility at the company's new headquarters in Yeovil, Somerset.
The new Cisco IP Contact Centre (IPCC) is fully integrated with the company's recently installed Cisco IP Telephony platform and Extreme Networks data network infrastructure enabling seamless integration with ...