Article: Inculcating culture.(Toyota Motor Corp.)

The Toyota way

IN AN organisation whose employees are self-motivating and largely self-directing, the compass that steers them in the way the organisation wants them to go is its culture. Toyota has 580 different companies around the world, 51 factories outside Japan, and sells cars in more than 170 countries. What holds these operations together and makes them part of a single entity, says Takis Athanasopoulos, the head of its European operations, is the company's strong corporate culture.

"The Toyota Way", which embodies the Japanese carmaker's culture, has five distinct elements:

*Kaizen, the well-known Japanese process of continuous ...

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