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Meet the System--Inland Empire, Calif.: Give Me the Simple Life.(Company Profile)

The first Charter system to introduce telephone service in California finds that keeping things simple for the consumer can pay dividends in an increasingly complex world.

By Shirley Brady

Sometimes, simple things can assist advanced technologies. Five years ago, Charter Communications' Inland Empire system used the relatively low-tech transport method of pack mules to bring fiber optics and high-speed Internet into the mountains of Southern California.

While the regional cluster located east of Los Angeles eschewed mules when it began offering telephone service last October, a simple pricing strategy remains the cornerstone of the complex operation.

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