Article: Citizen journalism and the BBC: '... when major events occur, the public can offer us as much new information as we are able to broadcast to them. From now on, news coverage is a partnership.'.(citizen journalism)

On July 7th, when terrorist bombs exploded on London subway trains and a bus, it was a day of intense pressure for our news teams to get things first, but more importantly to get things right. Our initial indication that we were facing more than the "power surge" the transport authorities were reporting came in an e-mail a viewer sent us. Before long, many more text and e-mail messages containing images and information arrived from the public, and these became an integral part of how the BBC reported the day's events. Within six hours we received more than 1,000 photographs, 20 pieces of amateur video, 4,000 text messages, and 20,000 e-mails. People were participating in ...

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