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Article: Understanding the people puzzle. (Managing)
- Article from:
- Security Management
- Article date:
- March 1, 1993
- Author:
CopyrightCOPYRIGHT 1993 American Society for Industrial Security. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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PEOPLE ARE DIFFERENT, WHAT MOTIVATES ONE PERSON may turn another off, so one of the most valuable skills a manager in any business can have is the ability to understand people. People send signals that let others know how to work with them most effectively. If a manager learns what to look and listen for, he or she will know exactly how to motivate staff members.
Everyone has the same basic emotional needs, but a need's dominance varies from person to person. The four major groups of needs are results, recognition, regimentation, and relationships. For example, some people measure success by results. To them, the finished product is the most important objective, and ...