Article: Web-based claims management systems: communication is paramount to expediting claims. A claims management system that operates online can improve the provider-payer relationship.(FEATURE STORY)

In recent years, managing a hospital's revenue cycle has become more than a dollars-and-cents proposition. Communication--between provider and payer organizations and between claims management and claims processing systems--has become increasingly important.

This level of communication can be quite complicated. The sheer volume and level of detail in the claims-related data that must be transmitted between payer and provider are overwhelming--patient demographics, diagnoses, treatments, tests, insurance identification, eligibility, coverage policies, medical necessity requirements, bundling rules, and so on. It's no wonder that problems crop up, information slips ...

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