Article: From New Orleans, an earful of reforms; Katrina survivors to the Homeland Security chief on how to improve FEMA: Answer the bell faster.(USA)

Byline: Ron Scherer Staff writer of The Christian Science Monitor

NEW ORLEANS -- If Homeland Security chief Michael Chertoff wants to know how to make more improvements in beleaguered FEMA, New Orleans residents, who have been dealing with the emergency response agency for nearly six months, have plenty of ideas for him.

Some advise common sense. Others suggest ways of helping people without much money save some cents. If there's any single theme that stands out, it's that the Federal Emergency Management Agency (FEMA) needs to speed up its response time.

"I asked for a trailer on Nov. 5 and just got it in mid-January," says Manuel Thibodeaux as ...

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