Article: The New Tools For Today's Revolution In Winning Customer Loyalty.

Article: Keeping The Faith Customer loyalty, in today's ...
Business Today;  August 14, 2005 ;     700+ words ... ... recognised examples of what a sound customer loyalty programme can do to the fortunes ... should know a thing or two about customer loyalty. The founder and ceo of Symmetrics ... global practice in the area of customer loyalty of Synovate (the market research ...

Article: Customer Loyalty and Acquisition Strategies in ...
Business Wire;  February 27, 2007 ;     700+ words ... ... issue of decreasing customer loyalty, as customers shop around more ... look to maintain customer loyalty and what do customers look for when considering ... selling to existing customers as a way to build up customer loyalty. Unlike its larger ...

Article: Determinants of customer loyalty and financial ...
Journal of Management Accounting Research;  January 1, 2004 ;     700+ words ... ... fact, many argue that customer satisfaction and loyalty ... potential drivers of customer satisfaction. Managers ... stakeholders need to know why customers choose one company ... attributes, e.g., customer loyalty, (1) and financial ...

Article: Leading Brands Ranked in Customer Loyalty Index; ...
Business Wire;  May 24, 2004 ;     700+ words ... ... Brand Keys' Customer Loyalty Index, the ... 2004 Brandweek Customer Loyalty Awards powered ... ideals find that customers demonstrate ... recognize 'customer values' have ... differentiation and customer loyalty, companies ...

Article: Operational drivers of customer loyalty in ...
Manufacturing & Service Operations Management;  June 22, 2001 ;     700+ words ... ... Notwithstanding the importance of customer loyalty in driving e-business ... track the indicators of customer loyalty rigorously, let alone ... that hung on to their customers was their reliability ... Computer Company's "customer experience council ...

Article: Oracle Customer Loyalty Keeps Customers ...
PR Newswire;  May 24, 2000 ;     700+ words ... ... and analysis of customer information ... Consulting, Oracle Customer Loyalty enables companies ... cultivate profitable customers, analyze purchasing ... competition for customers," said Mark ... Oracle. "Oracle Customer Loyalty provides an enormous ...

Article: Satmetrix Reveals Findings on Cultural Differences in ...
Business Wire;  February 22, 2007 ;     700+ words ... ... high-quality customer experience across ... relevant goals for customer loyalty improvement ... differences in customer loyalty scores reflect ... variations in customer response patterns ... the report: * Customers in Japan rate ...