Article: Travelers going nowhere hope for SunTrips refunds.

Byline: Michele Chandler

Mar. 24--A Mercury News article on Tuesday about SunTrips customers' woes with the travel operator prompted a wave of e-mails and telephone calls. The San Jose tour operator that booked 160,000 vacationers last year recently canceled every trip scheduled to take place before April 5 in the wake of financial turmoil at the business. Earlier this month, Crystal Hospitality Holdings of New Jersey purchased the SunTrips brand name, its Web site and toll-free telephone number. But the travel firm's debt, client database and 100 employees remain with SunTrips' former parent, FS SunTours, which is being closed by its owner, OneTravel ...

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