Article: Cyberbiz: business a byte at a time. (using cybernetics to understand online computer services for business applications)(includes related article on tax deductions for online expenses)

Mercury Information Services

Doug Davidson, Research Director of the Columbus, Ohio Chamber of Commerce, wants to get all that area's businesses online. Why they aren't online seems to boil down to two reasons: "It costs too much" and "Learning is too time consuming." Most businesspeople do not see online services as a good investment. He also suspects a pretty large fear/intimidation factor over something new.

Online junkies may happily spend hours a day crawling around cyberspace looking for information but it's a hurdle as big as Mount Everest for many everyday businesspeople. Major corporations have research librarians on staff to log into DIALOG ...

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