ITCHING to know what's new in the frequent-flier world? We asked Randy Petersen and Tim Winship, renowned frequent-travel-program gurus and authors of Mileage Pro.
WHAT CHANGES SHOULD FREOUENT FLIERS EXPECT OVER THE NEXT YEAR? More online award booking tools, more and better credit card pro gram tie-ins and bonuses, more ways to redeem miles for merchandise, and innovations like short-haul awards for just 15,000 miles.
WHAT'S THE OUTLOOK FOR THE NEW LOW-FARE AIRLINE PROGRAMS COMPARED WITH THE OLDER "LEGACY" CARRIER PROGRAMS? Since 2001, at least four low-cost carriers have gone out of business, with all their members losing all their frequent-flier awards. None of this ...