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Article: Air Jamaica Vacations(R) Deploys Vertical TeleVantage 7; Travel Company Leverages the Flexibility and Cost Savings from Software Based IP-PBX to Improve the Customer Experience.
- Article from:
- Business Wire
- Article date:
- April 24, 2006
CopyrightCOPYRIGHT 2006 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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CAMBRIDGE, Mass. -- Vertical Communications (VRCC.OB), a leading provider of next-generation, IP-based phone systems and applications that help businesses better serve their customers, today announced that Air Jamaica Vacations, which offers convenient and affordable packages to ten Caribbean destinations, has chosen Vertical TeleVantage 7, the company's award-winning IP-PBX and contact center. A feature-rich, software-based solution, TeleVantage 7 has allowed Air Jamaica Vacations to increase employee productivity and improve customer service through its suite of high-value voice applications, including unified messaging, personalized call-handling rules, comprehensive ...