Article: Twenty First Century's Universal Communications System Helps Lakeland Electric Warn Customers of Scam.

LAKELAND, Fla. -- Several utility customers received calls from the Lakeland Electric Company, indicating their bills were overdue and requiring payment in person. However, these calls were not actually from Lakeland - scam artists posing as the utility's collections agents had targeted individuals living in the area. The attempt was thwarted using technology developed by Twenty First Century Communications.

Too frequently, we hear stories of criminal schemes targeting unsuspecting consumers. In this gambit, callers identified themselves as representatives of the utility, telling good-standing customers that their bills were overdue.

Calls came in after ...

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