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A helping hand: employee assistance programs show that owners care: to attract and keep quality employees, hardware/home improvement store owners offer a variety of incentive and benefit programs ranging from paid vacation days and health insurance to 401k plans and profit-sharing bonuses.(EMPLOYEE ASSISTANCE)
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Do-It-Yourself Retailing
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May 1, 2006
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Copyright informationCOPYRIGHT 2006 National Retail Hardware Association. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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In addition to the standard benefits packages, some owners have taken employee perks to the next level. Rick Karp, president and self-appointed "Keeper of the Karma" at Cole Hardware in San Francisco, gives his staff double-time holiday pay, birthdays off with pay, and dental and medical insurance for their families and domestic partners. According to Karp, offering a variety of benefits is the right thing to do.
"If I want my staff to treat our customers in the best possible manner, then I need to treat them likewise," says Karp, who employs 70 full-time and 30 part-time workers.
Virgil Cox, third-generation owner of Cox Hardware and Lumber in Houston, also offers ...
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