Article: Continuous training, continuous improvement: the initiatives are intertwined, say experts, noting that continuous-improvement will thrive only where training is routine.(Cover story)

The term "continuous improvement" describes a process typically credited to the Japanese style of manufacturing, and, specifically, to the Toyota Production System. In its simplest form, continuous improvement can be described as an ongoing self-critique of everything and anything an individual or organization does in the course of its daily activities. Its purpose is to identify, and, more importantly, to implement ongoing improvements that build upon themselves like stair steps to continually raise the performance level of the organization. The intended outcome is a better process that keeps getting better, more competitive, and more profitable.

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