Article: How one Baldrige winner uses suppliers to achieve quality. (1991 Malcolm Baldrige award winner Solectron Corp.)(includes related article) (Suppliers - Your Competitive Edge)

Jeff Bloch, purchasing manager for 1991 Malcolm Baldrige award winner Solectron, has no doubt his suppliers will provide his firm with materials and components that meet its tough quality standards--and that they'll do it on time and without fail.

After all, Bloch's purchasing team selects suppliers carefully through a rigid review that includes site visits. And the ability of a supplier to meet Solectron's quality standards is a minimum requirement for doing business with the company. "I won't say product quality is assumed," Bloch says, "but one strike and you're out."

He takes the usual precautions of constantly measuring supplier performance, and keeping ...

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