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Article: Will an ombudsman boost estate agents' image?

Article from:
Mortgage Strategy
Article date:
July 24, 2006
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Last week trade minister Ian McCartney said all 12,000 UK estate agents will be forced to join the Ombudsman scheme or be banned from trading. Rogue agents often bring the industry into disrepute and this latest move, should it get through the House of Commons, will no doubt be welcome news to consumers. But it may not be enough to restore their faith in estate agents.

Jacqueline Woolley, 40, head of accessories for a US brand

I don't have a high opinion of estate agents. They are unscrupulous and there is a need for a fairer system. One difficulty with estate agents at the moment is that it seems you have to create this amazing relationship with ...

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