Article: Pacific Gas & Electric Company goes live with SPL Customer Care & Billing upgrade and practical customer relationship management software.

M2 PRESSWIRE-31 July 2006-SPL: Pacific Gas & Electric Company goes live with SPL Customer Care & Billing upgrade and practical customer relationship management software(C)1994-2006 M2 COMMUNICATIONS LTD

RDATE:31072006

London - Pacific Gas & Electric Company (PG&E), one of the world's largest combination natural gas and electric utilities, has gone live with an upgrade of SPL Customer Care & Billing (CC&B) software. SPL is a leading provider of strategic utility management software solutions for the global utility market.

PG&E also replaced an existing CRM application with SPL CC&B's Practical CRM (Customer Relationship Management) software, ...

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