Article: Talkin' 'bout my generation: improved communication and greater flexibility can bridge the generational divide in the public-sector workforce.(image of public service)

Four generations of employees work side by side in the public-sector workforce, each with its own set of values and history. This multigenerational workforce creates not only age and value discrepancies, but also differences in attitudes regarding work. According to a survey by the career management company Lee Hecht Harrison, more than 60 percent of employers reported that they are experiencing tension between employees from different generations.

In the federal government, the oldest of these multiple generations in the workplace--the baby boomers--will rapidly shrink as the workforce is struck by the retirement "tsunami" (a metaphor coined by Linda Springer, ...

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