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Article: Building trust with families in neonatal intensive care units: nurses working in neonatal intensive care units must understand and respect parents' expectations and needs if they are to help families to trust and participate in the care their infants receive.
- Article from:
- Kai Tiaki: Nursing New Zealand
- Article date:
- July 1, 2006
- Author:
CopyrightCOPYRIGHT 2006 New Zealand Nurses' Organisation. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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One of my favourite sayings, which I use when my son, daughter or husband has a cut, splinter or fever, is: "Trust me, I'm a qualified health professional". This is usually met with hoots of laughter and unkind comments about my abilities as a nurse. But amid the joking, the ailment is dealt with. The Level of trust my family has in me is most likely nothing to do with my being a nurse. However, in my rote as a cLinicaL co-ordinator in Dunedin Hospital's neonatal intensive care unit (NICU), being a nurse is the first point of reference families have about me when their infants require intensive care. The suggestion that parents should "trust me, I'm a qualified health ...