Article: Product Support Solutions Announces Transition Pathways Program; Powerful Program to Accelerate Business Benefits of VoIP and Next-Gen IVR.

NEW YORK -- Product Support Solutions, a leader in delivery, maintenance and support of voice self-service systems, today announced the launch of the Transition Pathways Program (TPP) to support customers with their transition to Next-Generation IVR environments. The program was created in response to customers requesting an efficient, cost-effective transition to Next-Gen infrastructure and Speech applications leveraging PSS' depth of experience to help maximize the investment in new infrastructure and create improved efficiencies via voice self-service.

"Customers ask us to assist them to simplify the transition to Next Generation infrastructure and, at the ...

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