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Article: Standard Operating Procedure Manual.(Maintenance Matters)
- Article from:
- Mass Transit
- Article date:
- July 1, 2006
- Author:
CopyrightCOPYRIGHT 2006 Cygnus Business Media. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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When assigning an employee work, it is important to simply and effectively explain what has to be done, how the work should be performed, expectations on quality and how long the task should take. The Milwaukee County Transit System's (MCTS) maintenance department Standard Operating Procedure Manual greatly assists with these objectives.
In 2002, the maintenance department made the commitment to develop the Standard Operating Procedure Manual. Before that time, process sheets were used, which were only computer generated, printed on demand. The manual is more versatile since it can still be viewed on computer and printed when needed; however, it is also ...