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Article: UK Financial Services Sector Leads Adoption of CRM Says Survey Commissioned by CDC Software.
- Article from:
- Business Wire
- Article date:
- August 24, 2006
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NORTHAMPTON, United Kingdom -- 62 percent of customer relationship management (CRM) users surveyed in the UK think that the financial services sector, compared to any other, is leading best practice when it comes to client management. That is according to a survey of CRM users commissioned by CDC Software, a leading global provider of enterprise software applications.
According to those surveyed, the financial services sector is a clear leader in the implementation and utilisation of CRM within their business. This is followed by the legal sector with 32 percent and the hi-tech sector with 6 percent of the vote.
Mark Carlile, managing director of CDC ...