Article: Customers applaud IBM services' face-lift.(International Business Machines Corp.)(Company overview)

Byline: Ann Bednarz

IBM is revamping the way it packages and sells global services to take greater advantage of project similarities and

give a boost to its slow-growing services business.

This week the vendor unveiled its first two service products among a lineup of 30 it expects to announce by year-end. IBM's

network convergence bundle is aimed at helping customers determine their readiness for adopting communications networks that

combine support for data, voice and video; its IP telephony offering is focused on designing, deploying and managing IP telephony

infrastructure.

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