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Article: New GIA President: We Want to 'Listen More'.(Gemological Institute of America)
- Article from:
- Jewelers Circular Keystone
- Article date:
- August 1, 2006
- Author:
CopyrightCOPYRIGHT 2006 Reed Business Information, Inc. (US). This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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By Rob Bates
You will see greater transparency, openness, and an increased 'customer focus' from the Gemological Institute of America in the future, according to acting president Donna Baker.
Baker recently took over as president from longtime GIA head William E. Boyajian, who resigned in May. The Institute's board of directors is conducting a search for a permanent replacement. Baker is a 'leading' candidate for that position, says chairman Ralph Destino.
'I would like to see GIA continue to be more focused on meeting the needs of the public and the trade,' Baker says. 'My biggest priority is listening. That means listening more to our ...