Severn Trent in 'big fine' warning.(News)

The Birmingham Post (England);  June 9, 2006 ;     513 words ......Political Editor Severn Trent Water has been...fine for poor customer service - just hours...Charles, awarded Severn Trent the Merrill...intends to fine Severn Trent for failing...other aspects of Severn Trent's customer service ...

Severn Trent wary of growing water debt

Yorkshire Post;  July 23, 2008 ;     595 words ...WATER firm Severn Trent says it is keeping...expectations. Severn Trent also revealed...misreporting leaks. Severn Trent serves a population...rise by, but said Severn Trent is "not immune...the industry. Severn Trent was handed a Pounds...information and ...

Severn Trent blamesprevious regime for massive profit drop

Derby Evening Telegraph;  June 5, 2008 ;     340 words ...Water company Severn Trent has reported a fall in...fall on a year earlier. Severn Trent, which has 3.7 million...information and poor customer service in a period up to 2005...adjourned until July 1. Severn Trent said today that all the...business. "In particular, ...

Meter users drying up and costing Severn Trent pounds 14m;...

The Birmingham Post (England);  July 23, 2008 ;     578 words ......from revenues at Severn Trent (SVT) in the...started in April. Severn Trent serves a population...8 million for Severn Trent Water's actions...information and poor customer service in 2005 and earlier...A day earlier Severn Trent was fined ...

Severn Trent facing fine by Ofwat.(News)

Coventry Evening Telegraph (England);  June 9, 2006 ;     161 words ......investigation into other aspects of Severn Trent's customer service performance is still under...customers had been damaged by Severn Trent's actions. He said: Customers...will send a clear message to Severn Trent Water that it must meet its...

Water company to give refunds INDUSTRY: Severn Trent set to be fined for...

Birmingham Mail;  June 8, 2006 ;     328 words ......into an area of Severn Trent Water's customer service activities...is clear that Severn Trent Water has failed...clear message to Severn Trent Water that it...extent of the customer service failures and...financial penalty on Severn Trent ...

Water company to give refunds; INDUSTRY: Severn Trent set to be fined for...

Birmingham Mail (England);  June 8, 2006 ;     331 words ......into an area of Severn Trent Water's customer service activities...is clear that Severn Trent Water has failed...clear message to Severn Trent Water that it...extent of the customer service failures and...financial penalty on Severn Trent ...

Severn Trent facing a torrent of anger.(News)

The Birmingham Post (England);  July 9, 1999 ;     357 words ...Complaints against Severn Trent Water have hit...Ofwat's Central Customer Service Committee reported...were made against Severn Trent in addition to...Ofwat's Central Customer Service Committee said...Ofwat National Customer Council, said...to 20 per cent. ...

Fined Severn Trent could be City takeover target.(News)

The Birmingham Post (England);  April 9, 2008 ;     700+ words ......Matt Dickinson Severn Trent was fined a record...information and poor customer service. It resulted...managing director of Severn Trent Water in March...when the false customer service data was discovered...the Treasury. Severn Trent Fact Filen ...

Severn Trent fine dwarfed by profit ; WATER FIRM: Company posts positive...

Birmingham Mail;  June 6, 2008 ;     316 words ...SEVERN Trent has remained bouyant despite...false information and poor customer service in 2005. Regulater Ofwat...actions as "unacceptable". Severn Trent is currently awaiting...business. In particular, customer service standards are rising and...reduction target." But ...

Severn Trent fine dwarfed by profit; WATER FIRM: Company posts positive...

Birmingham Mail (England);  June 6, 2008 ;     319 words ...Byline: By Will Oliphant SEVERN Trent has remained bouyant...information and poor customer service in 2005. Regulater Ofwat...actions as unacceptable . Severn Trent is currently awaiting...business. In particular, customer service standards are rising...reduction target. ...

Severn Trent to cut 600 jobs over five years

Western Morning News, The Plymouth (UK);  April 4, 2007 ;     217 words ...Severn Trent said yesterday it planned...process improvements". Severn Trent said further details of its plans for Severn Trent Water would be released...achieve higher standards." Severn Trent added it expected profits...respect of leakage rates and customer ...

-OFWAT: Severn Trent results

M2 Presswire;  June 10, 1998 ;     370 words ......June 1998-OFWAT: Severn Trent results (C)1994...LTD RDATE:090698 Severn Trent plc published its...company lists a lot of customer friendly statistics...water business (Severn Trent Water Ltd) to the...GBP 439 million by Severn Trent Water Ltd to the...506 ...

Severn Trent faces record fine over customer service

Yorkshire Post;  April 8, 2008 ;     363 words ...Severn Trent Water was today...providing poor customer service. The proposed...misreported data, Severn Trent said it would...Concerning the customer service data failings...its performance, Severn Trent Water prevented...the company's customer ...

Ofwat proposes a financial penalty on Severn Trent Water for customer...

M2 Presswire;  June 8, 2006 ;     700+ words ......financial penalty on Severn Trent Water for customer service failures(C)1994-20...investigation into Severn Trent Water's customer service performance. This...into an area of Severn Trent Water's customer service activities, following...