Article: The invention of shopping: how the department store brought us teenagers, naval disarmament, and Salvador Dali.(Service and Style )(Book review)

Service and Style By Jan Whitaker $35, St. Martin's Press

May I help you find suspenders to match the piano? A tie to go with your tea? Some Mozart for your handbag? If the modern art of selling depends upon creating associations, today's sales mavericks owe a lot to the history of the department store, the original lifestyle marketers.

In the early decades of the 20th century, if you were a person of moderate means and wanted to hear a piano recital, watch a film, sip tea, get a manicure, visit a travel bureau, or sign the kids up for bicycle lessons, the place to go was a downtown department store. Urbanization and rising wages created conditions for ...

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