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Article: Agent Numbers and Technology Spending in the Estonian Contact Center Market.
- Article from:
- Business Wire
- Article date:
- October 13, 2006
CopyrightCOPYRIGHT 2006 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c43519) has announced the addition of Datamonitor's new report: Contact centers in Estonia (Databook) to their offering.
The databook is a detailed information resource covering current and forecast contact center market data. The market is sized both in terms of agent positions and technology spending, and the data is segmented by vertical market, in-house/outsourced, size-band, type of technology, IP/TDM, and hosted/CPE.
Scope of this title:
-All market forecasts are from 2004 to 2009 inclusive.
-All agent position and technology spending data is ...