Article: Get tougher on estate agents.

The Royal Institution of Chartered Surveyors is calling for more action to regulate estate agents after the Queen's Speech last week recommended agents join a redress scheme.

The Consumers, Estate Agents and Redress Bill is a step towards increased regulation in the sector and would offer greater protection to consumers.

Under the measures estate agents will be required to keep records and allow inspection of their work.

The bill will also bring together watchdogs the National Consumer Council, Energywatch and Postwatch.

But despite the Queen's Speech referring to the measures as the "regulation of estate agents", the industry says ...

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