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Article: Inaugural Net Promoter(R) Customer Loyalty Conference Announced for New York, January 31, 2007.
- Article from:
- Business Wire
- Article date:
- November 27, 2006
CopyrightCOPYRIGHT 2006 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Loyalty Experts and Leading Companies Meet to Share Best Practices
NEW YORK & FOSTER CITY, Calif. -- On January 31 and February 1, 2007, Satmetrix Systems will sponsor the first annual Net Promoter([R]) Conference in New York. This intensive one-and-a-half day conference is designed for business leaders responsible for improving customer loyalty and revenue growth, with specific breakout tracks for business-to-business and consumer companies.
Interest in the Net Promoter Score as an overall measure of customer loyalty has grown rapidly since the publication of "The Ultimate Question," the most recent best-selling book by business loyalty expert and Bain ...