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Uncovering the to-dos hidden in your in-box.
- Article from:
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IBM Systems Journal
- Article date:
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October 1, 2006
- Author:
- Sow, Daby M.; Davis, John S., II; Ebling, Maria R.; Misra, Archan; Bergman, Lawrence
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Copyright informationCOPYRIGHT 2006 All Rights Reserved. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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In this paper we present SCOUT, an application that examines the machine-generated messages within the in-box of an e-mail application, extracts from these messages information regarding the tasks the recipient is asked to perform, and displays these messages in a graphical interface where
they are grouped by context. The tool is intended for business managers who receive daily a large number of machine-generated messages that require some action be taken. SCOUT uses the IBM Unstructured Information Management Architecture (UIMA) framework to apply rule-based reasoning for identification of tasks, and it uses contextual data to customize the presentation of task information to the user. ...