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Article: Insurance company brings a family touch: Hundred-year-old Fidelity is still growing.(Company overview)
- Article from:
- The Spokesman-Review (Spokane, WA)
- Article date:
- December 6, 2006
CopyrightCOPYRIGHT 2006 The Spokesman-Review. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Byline: Paula M. Davenport
Dec. 6--Fidelity Associates' idea of personal service: When a pipe burst and flooded a client's Spokane home years ago, Scott Jones, now company president and CEO, showed up in person to reassure the homeowner and jump start the cleaning -- despite the fact it was 2 a.m.
"What we're selling is claims service -- and we think this is the way it should be done," said Barry Jones, Scott's father and former president of the 100-year-old insurance and financial firm based in Spokane. Fidelity Associates was founded by Barry Jones' grandfather, Fred, in 1906.
This year, the company will handle more than $40 million in ...