Article: Flight attendants' negotiations. (Alaska Airlines)(Developments in Industrial Relations)

Three and one-half years after negotiations began, Alaska Airlines and the Association of Flight Attendants signed a 5-year labor contract covering 1,500 flight attendants. The settlement was heralded by the parties as "a great leap of faith ... a bold step to reinvent our company." It was reached shortly after the company announced that it would accept a pact patterned after the flight attendants' agreement at Southwest Airlines, which recently purchased Morris Air, a no-frills Alaska air carrier, to gain entry in the Alaska air market. The union credited as factors in the settlement its CHAOS ("create havoc around our system") campaign, in which flight attendants ...

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