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Collect copays and deductibles up front to reduce bad debt and enhance your hospital's margins.(Finance)

The suggestion that hospitals should collect copayments and deductibles before providing service may seem like a lesson from Hospital Management 101. In theory, it's a given that hospitals would have processes and procedures in place to ensure that such payments are handled at the time of registration for scheduled procedures. In reality, however, many hospitals could improve up-front collections and, in doing so, would significantly reduce bad debt and improve margins.

Such collections should happen at registration if for no other reason than that it's easier to collect these funds up front, prior to service, than it is to balance bill the patient 30-90 days after ...

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