Article: Dan Hotels tops 'Globes' service rankings: Steimatzky, Eden Springs came joint second followed by in third place by Aroma.

Byline: Orly Peleg-Mizrahi

Jan. 11--Although many companies reiterate their commitment to service, morning, noon and night, many customers are still dissatisfied with the general level of service in virtually every sector, from healthcare, to government ministries, telecommunications companies and tourism services.

Just over a year ago, "Globes" began publication of a bi-weekly "Israel Service Index," a joint venture with Israel Discount Bank (TASE: DSCT), and research institute Marketest. The index provides objective data that reflect customer satisfaction in all sectors. Last year, the index examined 23 key sectors in the economy, numbering 97 ...

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