Article: In Brief: ATM Check Imaging Cuts Credit Union Costs.(Suncoast Schools Federal Credit Union)(asynchronous transfer mode)(Brief article)

Suncoast Schools Federal Credit Union has been able to cut transportation costs and reduce staffing by imaging checks at the automated teller machine but has found that customers need help to use the machines.

The $5.3 billion-asset Tampa credit union, the nation's seventh-largest, replaced 100 deposit-taking ATMs last year to comply with the triple data encryption standard, said Wanda Chambers, Suncoast's vice president of document services, and it activated the check-imaging feature on the last group of machines this week.

The credit union was able to eliminate "empty-envelope" fraud, closed two cash rooms where the envelopes were processed, moved ...

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