Article: Can Do More, Should Do More: Why Outreach Is The Right Thing To Do.(Column)

"Credit unions can't just be a Salvation Army with a lending program. They have to be good businesses as well as having a social mission."

-Dennis Dollar, speaking at CUES' School of Public Policy

You can't listen to a presentation by Dennis Dollar, former NCUA chair and now principal in Dollar Associates, Birmingham, Ala., without jotting down at least one quote to save for future reference. But I have to say this is one of my favorites. It puts the controversy surrounding service to the underserved into exact focus: yes, credit unions should be doing it; no, it shouldn't be their sole purpose.

The real issue then becomes how much service to ...

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