Article: Put a stop to washroom complaints: if cleanliness is next to godliness, then a negative restroom experience really can be hell. Dirty surfaces, broken fixtures, vandalized partitions, empty dispensers, and lingering odors can make users want to turn and run.(WASHROOM ACCESSORIES: Don't let a negative restroom experience give a bad impression of your entire facility: Select washroom accessories based on the type of users, level of traffic, and desired building image)

A poorly maintained restroom leaves a lasting impression and often conveys to tenants, staff, customers, and visitors that building management simply doesn't care. "Problems in the restroom are one of the things that building owners/operators will get the most complaints [about]," says Richard Thorne, director of the washroom business, North America, Kimberly-Clark Professional, Roswell, GA.

Clean restrooms that function well result in less headaches and more-satisfied users--a win-win for everyone. "A washroom that is planned to meet the occupancy use and the type of individuals that are using the washroom does a number of things: It is easier to maintain, it ...

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