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Article: Put a stop to washroom complaints: if cleanliness is next to godliness, then a negative restroom experience really can be hell. Dirty surfaces, broken fixtures, vandalized partitions, empty dispensers, and lingering odors can make users want to turn and run.(WASHROOM ACCESSORIES: Don't let a negative restroom experience give a bad impression of your entire facility: Select washroom accessories based on the type of users, level of traffic, and desired building image)
- Article from:
- Buildings
- Article date:
- March 1, 2007
- Author:
CopyrightCOPYRIGHT 2007 Stamats Communications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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A poorly maintained restroom leaves a lasting impression and often conveys to tenants, staff, customers, and visitors that building management simply doesn't care. "Problems in the restroom are one of the things that building owners/operators will get the most complaints [about]," says Richard Thorne, director of the washroom business, North America, Kimberly-Clark Professional, Roswell, GA.
Clean restrooms that function well result in less headaches and more-satisfied users--a win-win for everyone. "A washroom that is planned to meet the occupancy use and the type of individuals that are using the washroom does a number of things: It is easier to maintain, it ...