Article: Benchmarking special section. (applying benchmarking techniques)

Applying benchmarking techniques can help healthcare organizations understand and improve their processes and the factors that influence quality, cost, and excellence. It allows organizations to accelerate their rates of improvement by determining how other organizations--both within the healthcare industry and outside of it--achieve exemplary performances. This Benchmarking Special Sectio presents six articles that explain how benchmarking can help healthcare organizations adapt best practices to their own organizations.

The benchmarking process may reflect recent business trends, but the underlying concept of measuring performance has been around as long as the ...

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