|
|
Article: Genesys and NextiraOne to provide contact centre for Macif.(Genesys Telecommunications Laboratories Inc.)(Mutuelle Assurance des Commercants et Industriels de France)(Brief article)
- Article from:
- Telecomworldwire
- Article date:
- April 4, 2007
CopyrightCOPYRIGHT 2007 M2 Communications Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
TELECOMWORLDWIRE-4 April 2007-Genesys and NextiraOne to provide contact centre for Macif(C)1994-2007 M2 COMMUNICATIONS LTD http://www.m2.com
Genesys Telecommunications Laboratories, an Alcatel-Lucent company (Euronext Paris: ALU)(NYSE: ALU) and a provider of software for contact centres, has announced the signing of a contract with Macif, a French provider of family insurance, including property, protection, savings, assistance and credit.
Under the terms of the contract, NextiraOne, Macif's long-time systems integrator, is developing a next-generation contact centre for Macif that will allow the company to utilise a range of integrated software in the ...
Related newspaper, magazine, and journal articles:
|
|
Article: Contact Centre Markets across EMEA are in Decline ...
Business Wire;
October 25, 2006 ;
700+ words
... ... resource covering current and forecast contact centre market data. The market is sized both ... your copy: -Gain insight into key contact centre growth patterns. -Understand evolving contact centre technology investment and adoption ...
|
|