Article: Genesys and NextiraOne to provide contact centre for Macif.(Genesys Telecommunications Laboratories Inc.)(Mutuelle Assurance des Commercants et Industriels de France)(Brief article)

TELECOMWORLDWIRE-4 April 2007-Genesys and NextiraOne to provide contact centre for Macif(C)1994-2007 M2 COMMUNICATIONS LTD http://www.m2.com

Genesys Telecommunications Laboratories, an Alcatel-Lucent company (Euronext Paris: ALU)(NYSE: ALU) and a provider of software for contact centres, has announced the signing of a contract with Macif, a French provider of family insurance, including property, protection, savings, assistance and credit.

Under the terms of the contract, NextiraOne, Macif's long-time systems integrator, is developing a next-generation contact centre for Macif that will allow the company to utilise a range of integrated software in the ...

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