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Article: Cooperation in human service contracting: effective public managers build cooperative relationships to negotiate agreements with diverse parties.
- Article from:
- The Public Manager
- Article date:
- March 22, 2007
- Author:
CopyrightCOPYRIGHT 2007 Bureaucrat, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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The cooperative relationship building aspect of contracting and negotiation is just as much a management and policy process as personnel, planning, and budgeting in contemporary public-management. Public managers are accountable not only for policy outcomes, but also for the appropriateness of the relationships they create and support. They need interpersonal skills and behavioral knowledge as well as technical skills to build cooperative, long-term relationships as they negotiate agreements and arrange services.
Harvard Negotiation Project
Founded in 1979, the Harvard Negotiation Project offers an approach to building long-term relationships during ...