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Article: E-mail management comes of age.
- Article from:
- KMWorld
- Article date:
- April 1, 2007
- Author:
CopyrightCOPYRIGHT 2007 Information Today, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Just when knowledge workers thought IT might be getting a handle on managing burgeoning e-mail, instant messaging (IM) and other content, the goal line keeps moving. There is not only an ever-expanding amount of content, but also it is coming from a greater variety of sources, and new requirements for capture and classification of live content are arising from regulation, litigation and governance demands.
"There's an explosion of content from blogs, wikis, Web meetings, voice over IP, collaboration systems, e-mail and IM, and it's causing chaos in the enterprise," says T.M. Ravi, president and CEO of Mimosa Systems (mimosasystems.com). "The bigger problem is not ...