|
|
Article: Air Arabia Ups Customer Service in Saudi with Frontliners and Altitude Software.(Altitude Software Middle East & North Africa )
- Article from:
- Middle East
- Article date:
- May 13, 2007
CopyrightCOPYRIGHT 2007 Al Bawaba (Middle East) Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
To support its fast-growing activity in Saudi Arabia, National Flight Service (NFS) has selected Frontliners for its ability to efficiently deliver first-class contact centre outsourcing services on behalf of Air Arabia. By outsourcing key CRM operations to Altitude-powered Frontliners, NFS expects to see increased customer reach for Air Arabia passengers, enhanced customer satisfaction as well as substantial cost savings. NFS is a major General Sales Agent (GSA) for airlines in Saudi Arabia.
Providing First-class Contact Centre Support for Air Arabia in KSA'We have chosen Frontliners because we are impressed by their ability to provide a fully integrated ...