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Article: Make smart technology decisions--involve IT: know what to ask about upgrades and new technology, and HR will be better off.(HUMAN RESOURCES)
- Article from:
- University Business
- Article date:
- May 1, 2007
- Author:
CopyrightCOPYRIGHT 2007 Professional Media Group LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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WHEN THE HR DEPARTMENT at Western Michigan University wants to upgrade its software, the process is not as simple as placing an order with the IT department. Even if the cost is budgeted for, HR's request must be prioritized and weighed against those from other departments or administrators by a change control committee that meets monthly to review each and every IT change on campus.
"The days of buying technology by IT staff are long gone," says Viji Murali, vice president of IT and chief information officer at WMU in Kalamazoo, which supports approximately 25,000 students and 3,500 faulty and staff.
The committee was formed about eight years ago, when ...