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Article: Black holes in organizations: many seemingly successful companies are affected by habits and routines that actually undermine their future potential. These are potential black holes--persistent behaviours that can gum up an organization's processes and workflows. Learn how to recognize and fight them.
- Article from:
- CMA Management
- Article date:
- April 1, 2007
- Author:
CopyrightCOPYRIGHT 2007 Society of Management Accountants of Canada. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Black holes are a powerful force that can cause great harm to organizations. Operating under management's radar, black holes are persistent and difficult to detect, which makes them difficult to eradicate.
Like the lime build-up in water pipes that slows, then eventually jams, water flow, a black hole can cause an organization's processes, workflow, relationships, resource allocation, and so on--to jam, leak, or even burst. This can occur anywhere in an organization, even in multiple locations.
Black holes gum up the works over time; however, it may seem to management that elements of the organization have suddenly seized up because management hasn't ...