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Article: Business Process Management (BPM) and Services Oriented Architecture Engine Markets Expected to Reach $7.6 Billion by 2013.
- Article from:
- Business Wire
- Article date:
- June 1, 2007
CopyrightCOPYRIGHT 2007 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c58609) has announced the addition of Business Process Management (BPM) Market Opportunities, Strategies, and Forecasts, 2007 to 2013 to their offering.
To implement a modern customer response module and attach it to the existing legacy business IT system depends on process. Utility companies do not want to spend the $6 billion to replace the existing IT system and endure the associated risk, they simply want to upgrade the existing CRM module so that the outage calls are handled more efficiently. This involves EAI systems integration implemented as BPM.
The integration is ...