Article: Technology's Role In Client Communications.(Technology)

Technology's Role In Client Communications

By Richard Oppenheim, CPA.CITP

The universe of accounting and accountants continues to undergo major shifts. One of those shifts is the recognition that every-one can choose when and where they are willing to conduct business. This includes the 24 hour, 7 days per week model. Supermarkets are always open. Gas stations and bank ATM machines are always accessible. Customer support is accessible from locations around the globe. Las Vegas is no longer the only 24-hour business operation.

So how can accountants in public practice successfully utilize existing resources to enhance interactions with clients?

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