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Article: Quality improvement program to assure the delivery of pathology test results: a systemic intervention in a large general hospital.(Advanced Practice)(Clinical report)
- Article from:
- Dermatology Nursing
- Article date:
- June 1, 2007
- Author:
CopyrightCOPYRIGHT 2007 Jannetti Publications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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A late or missed pathology test notification could be disastrous for the patient as well as for the medical staff and the institution involved. Ensuring that patients receive the results of pathology tests and return for needed care is a considerable challenge in health care services (Ridgeway, Ginn, Harvill, Hubbs, & Massengil, 2000), especially if the process is not structured or well defined.
In our hospital, the head nurse of the dermatology clinic led a significant organizational change in the safety standards of patient notification of pathology results. While participating in our nursing quality improvement forum, the head nurse revealed her fear that there ...